Why the name sugarbuns?

Yes, this is a FAQ so lets lay it out here.

My mom came up with name after being motivated, yet again, to reopen my cake business. This time the business took on a different look all around, with more options then just cake, diving into other sweets, holiday baskets and even event tables I become torn. Should I keep it just baking and leave the rest behind or continue to create someplace where I can share multiple passions. During the change in identity the name stayed and I feel its pretty unforgettable.

Is the CONSULTATION Free?

Yes! The initial consultation is free. This includes a one or two hour meet up to talk about you and your vision and see if we are the right fit. After the consultation a quote and contract will be provided that will discuss more meetings, venue/ location walk through, if a mood board or design mock up will be provided and all the nitty gritty.

This consultation can be in person or over a conference call.

is there a deposit?

After the free consultation and quote there will be a deposit requirement. A 50% deposit at time on contract signing and the remaining is due 10 days before event or delivery depending on services hired.

Is there a cancellation clause?

A cancellation clause will be written into the contract. It will include number of days prior to event or delivery that is acceptable. It will include details for weather delays or if an event is postponed. This information and non-refundable deposit information will be provided case by case.

What areas do you service?

Our home base is located in Chesterfield, VA and we service most of the surrounding areas. We are willing to travel for a fee.

is there a delivery charge?

Free delivery of baked good within 15 miles of our home in Chesterfield, VA a small rate will be applied after that and will be added to the quote.

For other services a fee starts after 20 miles from home base. A fee my also be added for travel if a service is provided where we will need to stay to help clean up after the event. These details will be discussed at the consultation and added to the bid.

are you licensed?

We are currently registered with Virginia as a service business with our bakery side operating under the Cottage food Laws of VA.

What does that mean for you? It means we can only sell directly to consumer, our items can not be resold by another business. It means we are not an inspected facility, and have limitations to what we can make and where we can sell.

Although our facility is not inspected we do take our business seriously. We have home and business product separated and hold a certificate with the Tri-County health department. We are in the process of upholding other local certifications with the health department.

Are you allergy or gluten friendly?

We are not a gluten free or nut free facility. We may accommodate for some dietary needs but for these we recommend you find a specialty bakery.

Can I send you a picture of what i want from the internet?

We welcome inspiration, but please keep in mind we will not duplicate another artists work. So send us some ideas and we will create a unique to you cake or event design.